Leave the Archive. I do not sell hardly at all on ebay. Buy at Kogan.com, Australia's premier online shopping destination. 1 hour into call I am transferred to a supervisor. You are correct that stores have return policies and some of those policies are there are no returns, exchanges, or implied warraanties: item is sold as is. subscribers . This track record of delivering great buyer experiences allows us to deliver a higher level of protections. 2. Cart . The PayPal Seller Protection policy covers two specific types of Chargeback complaints. Best Seller. Thank you! You really need to understand the details and then phone PayPal support again and make sure you talk to a knowledgeable person. How do you handle a dissatisfied customer if they approach you regardless ofyourreturns policy? Need help Getting Started?Not a business? What is covered by Seller Protection? Paypal is a bunch of liars! Items that are not on our Prohibited Items List Sales that have been shipped to the address in the Depop sales receipt Sales with valid proof of tracked shipping What isn't covered by Seller Protection? Partially eligible: the order is protected by Seller Protection for item not received. That Paypal will just just disregard the fact that their listings says there are no returns, no exchanges, or no warranties: item is sold as is, jsut for the simple fact they fear bank chargebacks. UAT - Unauthorized transaction. If an item cannot be sold on eBay because it is prohibited, we will remove the item to protect you and refund your fees. We use the official Shopify and Paypal APIs so your account is secure. Teal. Do they work for your business? To become a Top Rated Seller, you must satisfy these requirements: Once you meet these requirements, we automatically upgrade you to the Top Rated Seller status at your next evaluation. The buyer agrees not to dispute the decision made by . Combined with excellent protection against Electric Arc Flash and protection against Heat and Flame. When a buyer has violated our abusive buyer policy, let us know. An " Unauthorized transaction " dispute means that a transaction took place on their credit card, but the account holder states that he or she didn't authorize payment. Is . That's part of our User Agreement and one of the rules that lets account holders add those cards to PayPal accounts. Additionally, if you've met the Seller Protection Policy criteria, a buyer should not wind up with both your item and their money back. I'm so discouraged and ready to quit selling on Ebay and messing with Paypal. Nice Paypal. Buyer Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. 105,00 EUR. We are Exporting Fine, Fashion Jewelry & Gemstone Jewelry. Click help / contact bottom left of Paypal pages for options available for your country.Or have you considered contacting Customer Service via Facebook or Twitter?You can send them a personal message from their facebook or twitter pages.It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. Where is seller protection! To be eligible for PayPal's Seller Protection program, all of the following basic requirements must be met, as well as any applicable . I am a bot, and this action was performed automatically. "NO RETURNS" scares your profits away. A lady purchased a champion-sired show puppy from me and paid with PayPal, using a credit card. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. It lets you recover money in the event that you become the victim of merchant abuse. Keep in mind that as a seller youre still responsible for all required fees. We have a team of good skilled workers for Gems and Jewelry We would like to introduce ourselves as complete solution for Gems and Jewelry. 2. Answered. We protect you against unauthorised payments, reversals due to fraud and items not received claims. Top Rated Sellers who offer 30-day-or-longer returns can deduct up to 50% from the refund for the lost value of the item that has been returned after it has been used or damaged. You just never know for sure who you're selling to. The buyer kept the laptop for more than 1 month using it and then all of a sudden did not want it becuase they found something better. Purchase Protection is similar to the benefits you get with a credit card: You can reverse the charges if the seller fails to deliver what was promised. When you issue a refund for an item that was returned after it was used or damaged by a buyer, and you have a track record of delivering on your service promise, well give you the ability to protect yourself by deducting up to 50% of the refund to recover the decreased value of the item. We want your experience to be exceptional. Shop amazing deals on a huge range of products. How do I protect myself as a seller on PayPal? The hub motor has many advantages such as light weight, low speed and high torque, small volume and easy to install. See Pictures as part of the description i do not see any major flaws. You are clearly taking the words of someone and not examining the product in question. The next day he files a second dispute with PayPal that someone made an unauthorized charge on the credit card. An item arrives late that you shipped on time We automatically adjust your late shipment rate, and remove feedback when: The shipment receives a carrier scan within your handling time, even if it arrives late. G&S - Goods and/or Services (has seller/buyer protection.) You can shop freely with eBay Guarantee & PayPal Protection. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. We are Exporting Fine, Fashion Jewelry & Gemstone Jewelry. All of the them came back with writtem and signed documents that the laptop was melted on the outside ofthe case by a outside force like a heater or soldering gun. Sent item UPS and have tracking showing delivered. You can learn about chargebacks and the seller protection policy in the Safer Selling link in the PayPal Security Center. When you describe a item accurately and you have sold the same item before with no problems. Camouflage cover for Dienstglas 6x30 See photos for condition IBAN / BIC PAYMENT ACCEPTED !! I've been an ebay seller & buyer for years, and it's SELLER BEWARE. The PayPal Seller Protection is designed to return the full amount of the payment if you receive an unauthorized payment, a dispute of items not received, chargebacks or reversals. My buyer chose the least expensive way to ship. 100% Inherent Arc FR Protection The FR protection is woven into the fabric meaning it is . F&F - Friends and Family (no protection at all.) You can shop freely with eBay Guarantee & PayPal Protection. You will receive a shipping label credit to your monthly invoice and we will automatically remove any negative and neutral feedback, defects, and open cases in service metrics. As a buyer, if I receive an item that is "Not as described" or "Damaged in Transit", I am much more willing to find an arrangement with the seller that minimizes his/her loss, if that seller is willing to take responsibility. without notifying me. If they really did get an item that was damaged in transit, they will send it back. INR - Item Not Received. NO INDIA-CHINA FANCY PRODUCT ORIGINAL FABRIC - ORIGINAL BUTTON 100% MADE AFTER 1945 !!! It takes time to respond to PayPal disputes eats up your time, causes you to lose money, or just doesn't happen, let us help. PayPal seller protection is really all about claims of unauthorized use of account claim of non-delivery. Weve simplified our policies so that they are easy to understand and follow. Its disruptive to have your funds locked in a Paypal reserve. If a buyer files a claim, chargeback or payment reversal, well place a temporary hold on the funds. $79.98 $63.98 $79.98 Best Seller. they told me I had all the requirements needed. Seller doesn't want to send detailed money requests. They still give the money back to the seller. We are Exporting Fine, Fashion Jewelry & Gemstone Jewelry. Best Seller. , youll know exactly what you need to do to avoid any disruptions to your account. If a customer opens a dispute, we automatically respond with evidence to win the dispute, including a proven note template and . We are Exporting Fine, Fashion Jewelry & Gemstone Jewelry. We want your experience to be exceptional. called to find out why they said they sided with the buyers bank and nothing I can do but I can take it up with the buyers bank. (or signing in with Google or Paypal), . SNAD - Significantly not as described. The buyers reason for returning an item will no longer count as a defect as long as you successfully resolve a return request with the buyer without asking eBay for help. 2. eBay policies help us provide a secure and fair marketplace for all buyers and sellers. I think Paypal needs to do away with that term entirely. You can shop freely with eBay Guarantee & PayPal Protection. PayPal seller protection DOES cover chargebacks; as far as I know unauthorized charges are chagebacks so the should be included. Enjoy peace of mind knowing your eligible transactions are protected against fraudulent claims. FREE Shipping. Package Protection made easy. Withholding too high of a dollar amount for a partial refund. And brass Horse and Carriage Key Fob Purse Charm 5397. I would love to see your response and hope that this discussion continues on, because I feel that maybe "burned" sellers would love to see Paypal's take on the so-called seller protection (that really isn't there). SWEATY BETTY Fierce Tankini LARGE Women Top Swimming Patterned UV Protection It is a producer-provided size. Basic Requirements. For all transactions made on or after April 13th, 2020, Seller Protection will be extended to intangible items such as travel, ticketing, services and digital goods. And it IS my responsibility to refund their money. OP - Original poster of the message. Top Rated Sellers consistently deliver great buyer experiences and meet the highest standards for selling on eBay. What Is PayPal Seller Protection? As Far As Having A "No Return" Policy. It is also quite possible that the account holder's account did experience unauthorized use. It was not a valid number provided by the agent.. called back with the correct number after 2 weeks of no contact. Well then give you a grace period to take all the actions youll need to resolve the issue. Notes - Delivery *Estimated delivery dates include seller's handling time, origin . We understand that inadvertent mistakes can happen, and if they do, well help you fix them. select "Contact Seller", and fill in the form and attach any relevant information . Card Verification Transactions: used to verify that a cardholder's account is in good standing without processing a purchase transaction: $0.30 per submission. PayPal's Purchase Protection program might reimburse you. It is driven by electric power from batteries, solar cells, etc. You can offer a partial refund. Winning disputes could be the difference between scaling your sales versus losing money. 2. Backed by large-scale, automated detection systems monitoring millions of transactions every day, our team uses world-class technology to prevent problems before they start, so you can focus on your business. That way, if you do come across an issue. All qualified transactions, such as tangible products, tickets, services, or travel, are covered by the Seller Protection. Win more disputes and keep more of your hard-earned revenue. They don't come out ahead unless I agree to let them keep the "damaged" item AND give a refund. Does Paypal, who is owned by Ebay, not believe the same policy? New with tags. 1 If a buyer files a claim, chargeback or payment reversal, we'll place a temporary hold on the funds. I would like to explain. PayPal's Seller Protection program may apply when a buyer claims that: They did not authorise, or benefit from, funds sent from their PayPal account (referred to as an " Unauthorised Transaction " claim) and the Unauthorised Transaction occurs in an environment hosted by PayPal. After you correct the issue, all of your listings will be visible again, and you wont lose any of your items sale history. Gives optimum movement for the wearer. If a case is closed in the buyers favor, you can appeal the decision by providing the appropriate documentationincluding any new information or communication between you and the buyerto the eBay Resolution Center within 30 days from the day the case is closed. BE CAREFUL!!! It is Just Bad Business. Sold product on the 15th of Feb. Watchers, bidders, or buyers will still be able to do business with you. This service is for free, and it applies to all PayPal transactions. I'm just a single Dad trying to earn some extra cash for Christmas, now it looks like it will be tighter than I thought. I have a Very "Buyer-Friendly" return policy. Access the FREE Report. We sync tracking numbers from your Shopify orders with Paypal transactions. Worked with PayPal and they said it was covered under Seller Protection (I have the chat transcript) and they put the money back in my account. Featuring ample pockets. IF this does not qualify for sellers protection, then I do not know what is. PayPal Seller Protection covers you in the event of claims, chargebacks, or reversals resulting from unauthorized purchases, or items your buyer didn't receive. For exceptions, the product in question is bought to store for visual examination, so at least I can see if it has been used or warrants any kind of refund. It's an illusion. Nouveauts. My question is, what happens if a seller is dishonest and uses the same tracking number for the all the invoices and only sends one of the purchased . 1999-2022 PayPal, Inc. All rights reserved. No such thing as sellers protection. More posts from r/personalfinance. And if they do, they are bound to the terms of the store/business, just like they should be with ebay auctions. ALSO PAYPAL ACCEPTED !! Win more disputes so you can keep more of your profits. We have a team of good skilled workers for Gems and Jewelry We would like to introduce ourselves as complete solution for Gems and Jewelry. Find answers to common problems and connect with us directly. She propably is some type of kin to the buyer. The buyer agrees not to dispute the decision made by . . Did you know having logins from all over the world actually hurts your account reputability? Nouveauts. Anyone have this happen where PayPal reverses a seller protection decision?? 3 weeks later.. Well respond with proven templates and evidence to win the dispute! As you long as you follow their policies their protection works. Because we know some things are simply beyond your control, automatic defect removal makes it easy to correct your transaction record. Now about 3 weeks later they debit me again (+ another $20 charge back fee) In case of return, Seller gets to decide whether or not to accept return. a week later Paypal removed the funds from my account . 3K worth!!! So you see, buyers have to honor that and know what they are buying before they buy it. I have had some less than scrupulous buyers file such claims. To become a Top Rated Seller, you must satisfy these requirements: Maintain an active eBay account for at least 90 days Complete 100 or more transactions and $1,000 in sales during the previous 12 months with US buyers Have a defect rate less than or equal to 0.5% Close cases without seller resolution less than or equal to 0.3% By browsing this website, you consent to the use of cookies. SSP lets you qualify for Paypal Seller Protection, which protects you from customers filing disputes despite you shipping their order.We sync tracking numbers from your Shopify orders with Paypal transactions. When asking the question to Paypal, "How am I protected when the buyer is verified andI ship via the buyer's request for least expensive shipping?" THERE IS NO SELLER PROTECTION THROUGH PAYPAL. I provided EVERYTHING they requested.. 84,90 EUR. ALSO PAYPAL IS ACCEPTED !! "Item Not Received" A buyer pays for an item, but claims he or she didn't receive it. We, the Seller, are doing huge amounts of business with Paypal - one would think Paypal would want to protect the Seller's against criminal activity from foreign business or possible loss/stolen packages. PayPal may require you to provide receipts, third-party evaluations, police reports or other documents that PayPal specifies. If you relist the item after we remove it, or dont take steps to correct the issue, all of your listings may be hidden from new buyers for a brief period. If it is a fraudulent buyer, someone lying to get free stuff, there is nothing in it for them. Can I meanwhile refund my buyer and then still apply for seller protection or first I have to open a case, and after that refund the buyer?I already tried hours ago to contact the customer service, but I still didn't receive any answer. This user has not used Ebay/Paypal in maybe over a year, where I have bought and sold through Ebay/Paypal for almost 10 years now. Our team built ShopMessage, a leading marketing solution. If we flag a potential policy issue, well notify you through email and My eBay messages of the activity that isnt following the policy and the steps you will need to take to comply with the policy. Where is seller protection! There is NO seller protection. You can ask eBay to step in and help if you feel the buyer has misrepresented the reason for the return. I have paid multiple invoices to a seller for multiple different items. AAAARGH! Simple Seller Protection is the #1 way to prevent these automatically. Follow the requirements that PayPal has set for its Seller Protection Program. In every good used condition. And you have a no return policy plainly stated at the beginning of your listing. PayPal covered you via seller protection because your transaction met the coverage requirements. SNAD - Significantly not as described. I sold it to a buyrer in Fla. ITEM'S DESCRIPTION : 6x30 splinter pattern camo cover for binocular NO INDIA . How Seller Protection works. I sent in all the paper work as per there request and the claims appealer name Amanda the itch turned me down the 3rd time and said this case is closed. Well reimburse your return shipping label cost up to $6 per return. I see I can add details for money sent but am I covered if I don't receive item. eBay will review your request and take appropriate action. Paypal's investigation doesn't do this. Exclusive protections for Top Rated Sellers, Maintain an active eBay account for at least 90 days, Complete 100 or more transactions and $1,000 in sales during the previous 12 months with US buyers, Have a defect rate less than or equal to 0.5%, Close cases without seller resolution less than or equal to 0.3%, Have a late shipment rate less than or equal to 3%, Upload tracking within your stated handling time, and show carrier validation for 95% of transactions to US buyers. Agreed. Avoid Risky Transactions. Are Virtual Terminal transactions covered by Seller Protection? That's like Paypal saying that a bidding contract between 2 parties is null and void when a buyer disputes a transaction. You do everything Paypal ask you to do. I'm yet another Ebay Power Seller dissatisfied with Paypal's supposed "Seller Protection." Coach Silver tone. We enter your tracking information using official Paypal APIs. Do you ever make exceptions? 2 We'll ask for proof of shipment or proof of delivery and fully investigate the matter. And keep in mind that these are actual people who have experienced horrors with Paypal and are not just people speculating.
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