Try all our attractions with our Adventure Pass. We did not eat any meals at the resort but the room service menu was standard fare for a hotel along with very outrageous prices. We believe your guest unit is your sanctuary and this is a best practice to provide peace of mind for all of our guests. No room service until 4pm. The staff members that they had were not knowledgeable about the grounds or services. Joint Base Charleston AFGE Local 1869 Wilderness at the Smokies Resort: Beware of Shuttle - See 3,527 traveler reviews, 1,250 candid photos, and great deals for Wilderness at the Smokies Resort at Tripadvisor. King Suite Handicap Accessible Based on 3 people (Maximum 3) . (1) BUGS- Around 10pm after checking in, we walked into the first room and found a dead cockroach behind the couch as my husband went to plug in a lamp that was unplugged. Wilderness at the Smokies is a very family oriented place. Food was mediocre at best. (And older adults as well). TN I will say the waitress was very nice and kept checking on us and clearing dirty plates. Tripadvisor performs checks on reviews. #mindfulleader #mentalhealth # . We stayed 9 nights and there were 10 of use and 4 kids so. Should you require anything or need additional service or amenities for your room, just dial 0we will gladly assist you. Family-friendly resort offers plenty to do for the kids, including three water parks, an arcade, laser tag, mini golf, and more . There are similar hotels available. The bathroomohdon't get me started - toilet seat was broken, have to move fully into the bathroom to close the door. Neither the pilot nor passenger survived. Wilderness at the Smokies Resort: Wilderness Stone Hill - Read 3,529 reviews, view 1,250 photos, and find great deals for Wilderness at the Smokies Resort at Tripadvisor (2). This field is for validation purposes and should be left unchanged. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Pros: 1. The service is great and the atmosphere is very happy and relaxing. Prior to a guests check-in, all lodging units are disinfected utilizing hospital-grade cleaning products with special attention paid to high touch points. I wish the would warm the temperature so the little kids didnt freeze so bad. Lock in the lowest price from these sites, Ask JanelT714 about Wilderness at the Smokies Resort, Ask Marie21076 about Wilderness at the Smokies Resort, Ask mimigouge about Wilderness at the Smokies Resort, Ask AnaMcD220 about Wilderness at the Smokies Resort, Ask Travelmomofmany2 about Wilderness at the Smokies Resort, Ask Connector06830798838 about Wilderness at the Smokies Resort, Wilderness at the Smokies - Stone Hill Lodge. We didnt have to wait but just a minute and its literally within a minute drive so that was very nice. more. How Kindness and Care Can Serve as a Vehicle for Positive Change Compassion can act as a sustaining intention even while making proactive and difficult choices. Definitely not worth $45.00 for two people (drinks were extra). After we were seated, they told us it was buffet only ($18.99 per adult, $8.99 per kid). The floor was beyond sticky and the sheets had dirt in them. We came to venture out and do other things around the area. This field is for validation purposes and should be left unchanged. (1). The largest waterpark, one of the two outdoor ones, is at the main building, the River Lodge. Bathrooms are very small. Guests who are not fully vaccinated are encouraged to wear protective face coverings when indoors. Review of Wilderness at the Smokies Resort Reviewed April 12, 2022 This is my first review of a hotel we stayed at. Tee up with amenities like a golf clubhouse and a golf pro shop at this resort. poor customer service for a 600+ per night room. This was nice to be able to eat there while we took a quick lunch break from the outdoor wAterpark. Everything in the indoor waterpark was open but I probably would not stay here to only use the waterpark, as I do not feel its enough to do for my kids. That isnt right. . We frequently visit almost everyear. As of 5/28, our staff who have been fully vaccinated are not required to wear protective face coverings. Step 2: Select a room Queen Murphy Deluxe Suite Based on 4 people (Maximum 4) . At Wilderness at the Smokies - Stone Hill Lodge, you can look forward to 36 holes of golf, free water park access, and a bowling alley. 0.8 miles from Wilderness at the Smokies Resort Free Wifi Free parking Breakfast included Econo Lodge View Hotel 238 reviews 1.2 miles from Wilderness at the Smokies Resort Free Wifi Pool Special offer Visit hotel website Breakfast included Hampton Inn Sevierville View Hotel 850 reviews 1.3 miles from Wilderness at the Smokies Resort Free Wifi There is a gate on the wyndym building (7 I think) but its always locked and you cant get in. Wilderness at the Smokies insights Based on 68 survey responses What people like Feeling of personal appreciation Ability to meet personal goals Clear sense of purpose Areas for improvement Sense of belonging Support from manager Fair pay for job 4.0 4 stars I love (Former Employee) - lifeguard - June 4, 2022 1424 Old Knoxville Hwy, We werent informed of this prior to arriving nor at check-in. Open only at 8 am (same time our 700+ participant conference started each day) and closed for lunch. Posted on May 25, 2019 January 17, 2020 by ScamsGarage in Automotive Projects . Wilderness at the Smokies is located at 1424 Old Knoxville Hwy, Sevierville, TN 37876. Click on the links below to see your options. We found a childs earrings on one of the hotel room floor. This is the version of our website addressed to speakers of English in the United States. Double Queen Handicap Accessible. TN 1424 Old Knoxville Hwy, Ask richardaC8499EW about Wilderness at the Smokies Resort, Ask jadatr about Wilderness at the Smokies Resort, Ask seanb104WTW about Wilderness at the Smokies Resort, Ask Courtney W about Wilderness at the Smokies Resort, Ask Travelingkentucky about Wilderness at the Smokies Resort, Ask danimC1115QI about Wilderness at the Smokies Resort, Wilderness at the Smokies - Stone Hill Lodge. Sevierville, Queen Murphy Deluxe Suite Handicap Accessible Based on 4 people (Maximum 4) . For what you pay for a night in the lower suits you would think a smart TV and better wifi would be included in your stay For the guest services. Many Wilderness at the smokies coupons and promo codes for 2022 are at PromosGo.com. Sleeps up to 6 guests Our Double Queen Suite at the Wilderness at the Smokies will sleep. room above us sounds like elephants walking around, spider crawling the walls when we first arrived. Call now to book your stay! The lightbulb was out in the bathroom, we could barely see in the shower. The service at the concession areas was very slow. Could almost touch the door from shower. We were on the 4th floor, completely on the opposite side of the indoor waterpark which was pretty quiet. Sleep . Modeled after the huge water parks in the Wisconsin Dells, and owned by the same family company that operates many of them, the Wilderness at the Smokies Resort is a mountain-themed cousin to its fabled Midwestern predecessors.Kids run free here, and the resort is packed with activities for them . At the time of this writing, Groupon is offering up to 40% off rooms (as low as $99 per night) at Wilderness's Stone Hill Lodge plus a $50 arcade voucher. Wonderful attractions outside and at Stone Lodge. The Accessible King Suite is a 362 square-foot room that features a King-size bed and a Twin sleeper sofa. Honestly if the review was on service alone 5 star. We usually stay a day or 2 before heading into Gatlinburg. . The shuttle service was extremely nice. more. Located on the banks of the Little Pigeon . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The final straw was when we arrived at the actual water park the entire kids area was shut down. I have always felt the good hotels earn my future business. Taxes and fees that are shown are estimates only. Wilderness at the Smokies is a luxurious vacation and meeting destination. By that time it was about 12:30am, I was so upset and tired that I just wanted to go to bed. No service to room even after 3 days (cold have used trash taken out and more coffee). Location. What did you think? Rooms were clean and housekeeping was good about giving us extra trash bags, towels, etc. It crashed a little before 6pm at about 6,000 feet. Sleeps up to 15 guests View Details Accessible 2 Bedroom Premiere Condo Suite Sleeps up to 11 guests View Details Double Queen Sofa Sleeps up to 6 guests View Details Double Queen with Balcony Sleeps up to 4 guests View Details Accessible Double Queen Sleeps up to 4 guests View Details King Sofa with Balcony Sleeps up to 4 guests View Details This luxury 6. Its pricey and the indoor water park is always chilly when we go. Queen Murphy Deluxe Suite Poolside Based on 4 people (Maximum 4) . Wilderness at the Smokies Resort: Great family trip - See 3,529 traveler reviews, 1,250 candid photos, and great deals for Wilderness at the Smokies Resort at Tripadvisor. This year however I guess they are doing maintenance on the kids tower on the dome. There are three water slide attractions, a mat tube run, a bigger tube vortex . The kid-friendly Wilderness at the Smokies is the largest water park resort in Tennessee. Let us know in the comments. If you need services or additional room amenities, please dial "0" to speak with Guest Services and we will be happy to assist you. Please note: Requested services carry an additional fee. The perfect gift and can be used towards lodging, onsite shops and restaurants. Wilderness at the Smokies: Waterparks. Double Queen Balcony. If you can catch a sale of go during the week, its a nice trip. Staff were exceptional friendly and very thorough. If you need services or additional room amenities, please dial 0 and we will be happy to assist you. There are similar hotels available. Golf at Sevierville Golf Club, known as the best in the Smokies.Featured Rooms & Rates Photos View 15 Photos Map & Directions 1410 Winfield Dunn Parkway, Sevierville, TN, 37876 Get Directions Amenities Amenities.. The workers are very nice and friendly. Taxes and fees that are shown are estimates only. There were two "restaurants" open: one in each building and both were little more than a coffee shop with a limited bar service. Adventure Pass (877) 325-9453 3. Offers (5) Resort food is a little pricey but you . They refused refund our money or give us credit to come back another time. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This hotel has it's own outdoor water park (Salamander Springs), however you will have to take a super quick shuttle to get to the indoor water park and Lake Wilderness outdoor water park. (2) RESORT HIDDEN FEES- I have used Hotels.com for 7 years now with no issues. The room was clean and did not seem outdated as others mentioned. TripAdvisor Rating 4.5 931 Reviews Editor's Rating 4/5 Why this Rating? Tub is very small - couldn't avoid the shower curtain touching you. View all This is the perfect Gatlinburg & Pigeon Forge family friendly resort that you will s. If you need services or additional room amenities, please dial 0 to speak with Guest Services and we will be happy to assist you. I had read reviews that stated the shuttle drivers were not very friendly. The ones we had were good. The firefly grill was pleasantly surprising. If your looking to get a meal, make a . That would have been fine if I knew ahead of time. Save every day by signing up for Offers.com's newsletter. This is the exception. Review tags are currently only available for English language reviews. Sevierville, If you can catch it during happy hour which is maybe 3 to 6 in the day, its actually pretty cheap. My only gripe with the outdoor water park is that theres only one entrance and theres not a gate for those that are on the back side . Wilderness is a whole new concept of FUN for your Smoky Mountain vacation! Should you require anything or need additional service or amenities for your room, just dial 0we will gladly assist you. Try all our attractions with our Adventure Pass. 2nd the wifi is horrible. Date of stay: April 2021. 37876. Check in staff were great. We were informed that we may be offered compensation for the trouble we went through. King Suite with Couch. (1,508) Traveler (1242) Room & Suite (403) Pool & Beach (216) About 3.5 Very good 3,520 reviews I am further upset with the hidden resort fee of $32 a day. There is not bucket that overfill and some of the waters play squirts have been taken out. Wilderness In-Room Dining We bring convenience to your room. Review tags are currently only available for English language reviews. Good for checking in, bad for anyone just needing quick assistance. Overall, the resort is nice, clean, and a pleasant stay. Very friendly, answered all our questions, explained the towel card system, the late night waterpark hours, etc. Plus all the options of dining was a plus. The resort has three waterparks, including Tennessee's largest indoor waterpark with an attached arcade, snack bars, and restaurants. Hopefully they will bring that back. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip . thin-walled structures impact factor. The Good and the Bad:Good:Restaurants on site, rooms have balcony's, refrigerator and coffee maker in room.Close to waterpark. Double Bedrooms starting at $299.99 Verified Get Offer + Show Details & Exclusions UP TO 20% Off Up to 20% off 2 Night Stays Verified Reveal Code + Show Details & Exclusions Popular Wilderness at the Smokies Coupons Get Wilderness at the Smokies Coupons Includes Today's Best Offers email. Here is a quick room tour of the Wilderness At The Smokies Family Suite! 2022 University of Tennessee, Knoxville Spring Job & Internship Fair (In-Person) calendar.utk.edu (877) 325-9453 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We had a room poolside. I swung by the front desk (the general help desk) to collect an item that was lost and had to stand in line for 15 mins. 4. Pay a visit to the fitness center and stay energized and fit during the duration of your stay. 2. Mattress was lumpy and pillows hard as rocks.More. Get The Smoky Mountain Insider Straight To Your Inbox Places To Stay Cabins Hotels Condos Private Rentals Camps & RV Parks Pet Friendly Big Cabins Wilderness at the Smokies Resort, Sevierville: See 3,529 traveller reviews, 1,508 user photos and best deals for Wilderness at the Smokies Resort, ranked #12 of 20 Sevierville hotels, rated 3.5 of 5 at Tripadvisor. Cons Very stressful, very demanding needs. Overall, we had a great time and will definitely return the next time we are in the area. (877) 325-9453 Was this review helpful? Wilderness at the Smokies Rustic Mountain-Modern Charm WITH WORLD-CLASS AMENITIES Wilderness at the Smokies Waterpark Resort and Family Adventure Center is a luxurious vacation and meeting destination. They could use additional staff. they don't have a smart TV. Make a splash on your next Pigeon Forge vacation by staying at Wilderness at the Smokies, located at 1424 Old Knoxville Highway in Sevierville, Tennessee. We did not have any meals on site so cannot comment on food/prices; plenty of restaurants nearby. You can tell it is missing a lot of stuff in that area. Please note: Requested services carry an additional fee. Wilderness at the Smokies 1424 Old Knoxville Highway, Sevierville, 37876, TN 931 Reviews Enter Your Trip Dates 1 Room / 2 Adults Price not available for the given date range. (3) Our patio door didn't lock. Sad to say but its gone way way down hill. We stayed in the main lodge and took a shuttle up to Stonelodge to check out the kiddy water park area. Wilderness of The Smokies | Queen Murphy Deluxe Suite#wildernessofthesmokies#deluxesuitePLEASESubscribe: https . We have been several times and its always a favorite to come in the off-season and enjoy the indoor water park. Long hours. They always got right out to lower the wheelchair lift for us. Also I am not sure what the problem is but it is so hard to get good signal I. Unlimited Ice Skating With Room Booking Wherever you want to buy, The Wilderness at the smokies is honored to provide you . You almost have to be a contortionist to get the door open and closed. or in other enclosed areas such as shuttle buses and elevators. They are very helpful and accommodating. 37876. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Alcoholic drinks were high. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is a very long walk from the parking lot to your room. Please remember the Wilderness is a family resort and we ask all guests to be respectful of each other, and our staff, as COVID-19 regulations and philosophies evolve. The perfect gift and can be used towards lodging, onsite shops and restaurants. With its wooded mountain setting in the pristine Laurel Estates at the Glades Resort Swimmin' in the Smokies gives you the feeling of total seclusion although you are just a short drive to downtown Gatlinburg and just miles from the attractions of Pigeon Forge. You can bring your roku or firestorm, but good luck keeping it connected. Overview Room Information Reviews Family Activities Family Dining Planning & Tips Overview Based on 4 people (Maximum 4) . Reopened at 4 until ??? We stayed three nights in the Stone Hill Lodge building. Copyright 2022 Wilderness at the Smokies | Site by. I would have left but my daughter said no, we were already there. We waited for drinks at our cabana in the forest for over an hour before we decided they were not coming and went to get them ourselves. This is summer and we all felt like it was chilly in the indoor wAterpark. This is the version of our website addressed to speakers of English in the United States. Resort Map LODGING: you could tell that the floors were not cleaned and we had a mouse in our room. There are two hotels that are a part of Wilderness at the Smokies. Wish there was vacuum available since room service doesn't come in the room during the stay. My husband and I decided to go back to the first room as there was only 1 bug that was dead in the room. 5. LoginAsk is here to help you access River Cabins In The Smokies quickly and handle each specific case you encounter. Modeled after the huge water parks in the Wisconsin Dells, and owned by the same family company that operates many of them, the Wilderness at the Smokies Resort is a mountain-themed cousin to its fabled Midwestern predecessors. The property could use a good renovation, it is dated. I have never in my life had to ask for another room. Pros Flexible schedule, health accommodations, good pay. We just got back from our stay at Wilderness at the Smokies. Intrested in staying at Wilderness at the Smokies in Sevierville, TN just outside of Gatlinburg? When we arrived the front desk was rude and acted like they had better things to do than check us in. Obviously the waterpark was a hit and great for filing in time on our itinerary, usually 2 hours in the morning, 2 hours in the evening/night. We calmly went down to talk to guest services and were offered another room. The property is nice with great amenities. We will return. The rooms wasnt even vacuumed efficiently. TN But that is ridiculous and rude that the person Laila I talked to inquired about the fee, just stating that it was hidden in the fine print. This field is for validation purposes and should be left unchanged. The shrimp and okra weren't bad. . Even though the reviews on here were bad, we ended up at the Thirsty Miner our last night because we waited so late to eat. WILDERNESS AT THE SMOKIES - 452 Photos & 367 Reviews - 1424 Old Knoxville Hwy, Sevierville, TN - Yelp Wilderness At the Smokies 367 reviews Claimed Amusement Parks, Climbing, Resorts Open Open 24 hours See 458 photos The Island in Pigeon Forge Rowdy Bear Mountain Coaster Rockin Raceway Smoky Mountain Alpine Coaster The Coaster at Goats on the Roof Based on 4 people (Maximum 4) . Honestly, Id stay here in the winter if it were warmer water. King Suite Poolside Handicap Accessible We believe your guest unit is your sanctuary and this is a best practice to provide peace of mind for all of our guests. Busy time times to keep things clean throughout the day..seemed as if most the cleaning was night and morning..I'm not being picky, but with a place that nice, just a little more budget spent on service training, amd it would be a 5star resort. As stated. had a great time and would definetely come back.. Wilderness at the Smokies outdoor and indoor waterpark access is included with your stay. Please see our partners for more details. My kids are 9, 4, 4, & 2, so the younger 3 had virtually nothing to do. Wilderness In-Room Dining is sure to satisfy any craving that a day in the waterparks may bring. Watch this video to see a realistic room tour of the Deluxe . Wilderness at the Smokies Resort 3,503 reviews #1 of 2 resorts in Sevierville Save Share 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358 Check In / / Check Out / / Guests View all photos (1,495) Traveller (1229) Room & Suite (403) Pool & Beach (216) Payments made by partners impact the order of prices displayed. Call 877-325-9453 for additional information. They had their own "section" of the room with a tv so my husband and I could still be awake watching our tv while they were asleep. Enjoy Homemade Pizza, Juicy Burgers or Chicken Tenders, just to name a few favorites. 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